Here is a response from Sears, received within MERE MINUTES of sending out that email. (I sent it and then posted it if you'd like to check the actual time.)
Hello Jennifer Huss;
Thank you for taking the time to bring your concerns to our attention.
We value you as a Sears customer and regret that you have had an unpleasant experience..
We have directed this important issue to our Corporate Customer Service representatives, one of our specialty agents will be in touch with you soon to rectify this matter.
We are looking forward to discussing this matter further and working with you to find a suitable resolution.
We appreciate your continued patience and apologize for any inconvenience this may have caused.
Thank you for shopping at Sears.
Sincerely,
Nancy
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1 comment:
Well, that's a nice standard appeasement they've sent to you. The real question will be whether or not they do actually follow up on it in a timely manner.
PS I dealt with a bitch in the university bookstore today too. What's up with that?!
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